Skip to content
How we work

Three phases. Same engineers across all of them.

You hire us once. You don't have to hire us again three years later when the build team disappears and the operate team has to relearn your system from scratch — because there is no build team and operate team. There's just the team. Build, operate, advise — same conversation, different chapter.

The infrastructure your business will actually grow into. Designed once, designed right.

We build new platforms the way they should be built: containerised, observable, repeatable, and boring in the best way. Every project ships with infra-as-code, a CI/CD pipeline that actually works, and runbooks the engineers who'll run it have already used. The compliance posture your enterprise customers will ask for — SOC 2, ISO — designed in from day one, not bolted on under deadline pressure. The people you meet on day one are the people you'll meet on day 1,000.

What you get
  • + Architecture review and target design
  • + Compliance posture (SOC 2 / ISO) — the language of trust your enterprise customers will ask for
  • + Kubernetes platforms (EKS / GKE) with golden paths
  • + Event-driven services (Lambda, Cloud Run, Pub/Sub)
  • + Data & ML pipelines (Glue, Dataflow, BigQuery)
  • + Terraform / Pulumi modules, owned by you
  • + CI/CD with sane secrets and promotion gates
  • + Production runbooks the run team has used
  • + Handover package — that's never a handover

The infrastructure you don't have to think about. Same engineers, every month.

Most consultancies disappear at go-live. We don't. Operate is the actual product — your in-house infrastructure team, without the headcount or attrition. Monitoring, on-call, patching, capacity, the slow accumulation of context that makes year-three work feel quick. Cost discipline so every dollar in the cloud is driving growth, not silently funding idle resources. New scope goes through change orders; nothing creeps. No surprise invoices, no "the previous vendor said."

What you get
  • + 24/7 incident response with named engineers
  • + Monitoring and alerting, OpenTelemetry-driven
  • + Security patching and CVE response
  • + Capacity planning and cost discipline
  • + Quarterly architecture reviews
  • + Annual roadmap with effort and dollars
  • + Change-order process for new work
  • + Runbooks we own and you can read

As your team grows, we step back. Most clients don't get there for years.

When your in-house team is ready to take over, we don't pad the engagement to keep the lights on. We transition from primary engineers to a senior advisory role: an experienced ear in your weekly architecture review, a second opinion on hiring, a sanity check on vendor decisions. We're successful when you eventually outgrow needing us — and we'd rather you got there than not.

What you get
  • + Embedded senior engineer in your weekly architecture review
  • + Hiring help: rubrics, interview panels, calibration
  • + Vendor and contract negotiation support
  • + Architecture and security reviews on demand
  • + Board and exec briefings, translated
  • + On-call escalation for novel incidents
  • + Mentorship for your platform engineers
  • + Permission to break up with us, kindly
Where we play

Two clouds, four industries, and the patterns we've seen a hundred times.

Finance
Brierhall Mutual · Cabelle · Brevill Capital
Health
Tarnview Care · Marsden Health
Logistics
Foredeck Freight · Halliard Logistics
Public
State agencies · Universities

Not sure which one you need? That's usually the conversation.

Start a Consultation →